CDI Chatbot
Customer support automation for an investment education brand.
Customer support chatbot for Ciências do Investimento, built with a Vue 3 widget and a Java 21 Spring Boot API. It handles FAQ-style support, conversation state, safe escalation to human support, and financial-advice guardrails.
Problem
Ciências do Investimento needed a structured support assistant for frequent questions without exposing personal account or payment data and without giving financial advice.
What I Built
Built a two-part chatbot system with a Vue 3 widget and a Java 21 Spring Boot API. The first phase focuses on FAQ-style responses, conversation state, safe escalation rules, and clear guardrails for financial-advice requests.
Outcome
Created a public codebase ready to evolve toward Shopify Admin GraphQL and LLM integrations while keeping the HTTP contract and safety rules clear.